Operated by: Velivion Ltd
Website: https://nutomo.com
Contact: info@velivion.com
Jurisdiction: Republic of Cyprus, European Union
1. Introduction
Welcome to Nutomo License Manager (the "App"), operated by Velivion Ltd ("Velivion", "we", "us", or "our").
Nutomo License Manager helps Shopify merchants activate, manage, and verify licences for themes and digital products within their Shopify stores.
We respect your privacy and are committed to protecting personal data in accordance with applicable data protection legislation, including the European Union General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, share, and protect information when you install, access, or use the App.
2. Data Controller
Velivion Ltd, a company incorporated in the Republic of Cyprus, is the data controller for personal data processed for its own App administration, licensing, security, and support purposes.
Company: Velivion Ltd
Country: Cyprus, European Union
Email: info@velivion.com
Where we process personal data on behalf of a Shopify merchant, the merchant may act as the data controller and Velivion Ltd as a data processor, depending on the processing activity.
3. Information We Collect
When you install or use Nutomo License Manager, we may collect and process the following categories of information:
3.1 Store Information
- Shopify store name and domain
- Store identifiers
- Store owner or administrator contact information
- App installation and configuration information
3.2 Licence Information
- Licence keys or identifiers
- Licence activation and verification records
- Licence status and associated store domains
- Technical information necessary to prevent unauthorised licence usage
3.3 Technical Information
- IP addresses, where collected
- App activity and diagnostic logs
- Error reports and performance information
- Technical information required for authentication, security, and licence verification
3.4 Support Information
If you contact us for assistance, we may process your name, email address, correspondence, and information voluntarily provided in connection with your request.
We aim to collect only information reasonably necessary to operate, secure, and support the App.
4. How We Use Your Information
We process information for the following purposes:
- Activating, validating, and managing product licences
- Authenticating Shopify stores and maintaining App functionality
- Preventing fraud, licence misuse, and unauthorised access
- Diagnosing technical problems and improving reliability
- Responding to support enquiries
- Maintaining operational and security records
- Complying with applicable legal obligations
We do not use merchant information for unrelated advertising purposes without an appropriate lawful basis.
5. Legal Basis for Processing
Where the GDPR applies, we rely on one or more of the following legal bases:
- Contractual necessity: Processing necessary to provide the App and its licence management functionality.
- Legitimate interests: Processing necessary to maintain security, prevent fraud, improve technical reliability, and protect our services, where these interests are not overridden by individuals' rights.
- Legal obligations: Processing necessary to comply with applicable laws and regulatory requirements.
- Consent: Where legally required, we obtain consent before carrying out the relevant processing. Consent may be withdrawn at any time.
6. Shopify Integration and Permissions
The App integrates with Shopify through authorised mechanisms and permissions.
We access information permitted through the App's authorised Shopify permissions only to the extent necessary for its functionality.
We do not intentionally collect customer payment card information through the App.
If our integration or permissions change, we will review and update this Privacy Policy as appropriate.
7. Data Storage and Security
Information may be stored within Shopify systems or systems operated by Velivion Ltd and its authorised service providers.
We implement appropriate technical and organisational safeguards designed to protect personal data, including access restrictions, authentication controls, secure communications, and measures to prevent unauthorised disclosure or alteration.
No electronic storage or transmission method can be guaranteed to be completely secure.
8. Data Sharing and Third-Party Providers
We do not sell personal data.
We may share limited information with:
- Shopify, as required for App integration
- Hosting, infrastructure, and technical service providers
- Providers assisting with licence verification or security
- Professional advisers where necessary
- Public authorities where legally required
Where third parties process personal data on our behalf, we require appropriate contractual and data protection safeguards.
9. International Data Transfers
Some authorised service providers may process information outside the European Economic Area.
Where personal data is transferred internationally, we will implement an appropriate transfer mechanism as required by applicable law, such as an adequacy decision or the European Commission's Standard Contractual Clauses.
Information about applicable safeguards may be requested using the contact details below.
10. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:
- Maintaining active licences and App functionality
- Providing customer support
- Preventing fraud and investigating security incidents
- Complying with applicable legal obligations
- Establishing, exercising, or defending legal claims
Retention periods depend on the type of information, its purpose, and applicable legal requirements.
When information is no longer required, we will delete or anonymise it, unless continued retention is legally necessary.
11. App Uninstallation and Data Deletion
When a merchant uninstalls Nutomo License Manager, access to Shopify store information through the App is revoked in accordance with Shopify's applicable processes.
We will process applicable deletion requests and mandatory Shopify privacy notifications in accordance with Shopify requirements and applicable data protection law.
Information that must be retained for legal, security, dispute resolution, or other lawful purposes may be retained for the necessary period.
Merchants may request deletion of eligible personal data by contacting info@velivion.com.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request erasure of personal data
- Request restriction of processing
- Object to processing based on legitimate interests
- Request data portability where applicable
- Withdraw consent where processing relies on consent
- Lodge a complaint with a competent supervisory authority
Individuals in Cyprus may contact the Office of the Commissioner for Personal Data Protection.
To exercise your rights, contact info@velivion.com.
We will respond within the timeframes required by applicable law.
13. Cookies and Similar Technologies
The App may use essential technical mechanisms necessary for authentication, session management, security, or functionality.
Where non-essential cookies or similar tracking technologies are used, we will provide appropriate information and obtain consent where required by law.
14. Children's Privacy
Nutomo License Manager is intended for business users and Shopify merchants.
The App is not directed at children, and we do not knowingly collect personal data directly from children through the App.
If we become aware that personal data has been collected from a child without an appropriate lawful basis, we will take appropriate steps to address the situation.
15. Automated Decision-Making
The App may perform automated technical checks to validate licence status and detect unauthorised usage.
These checks are intended to support licence management and security.
We do not intend these technical checks to constitute solely automated decisions producing legal or similarly significant effects on individuals under Article 22 of the GDPR.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in App functionality, data processing activities, legal requirements, or operational practices.
The updated version will be published on this page with a revised effective date.
Where required by law, we will provide additional notice of material changes.
17. Contact Information
For privacy enquiries, personal data requests, or questions about this Privacy Policy, please contact:
Velivion Ltd
Republic of Cyprus, European Union
Email: info@velivion.com
Website: https://nutomo.com